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Where can I buy Step Forward Paper™?
Step Forward Paper™ is currently available exclusively at Staples stores in Canada, at all 338 locations, and online.

How much does Step Forward Paper™ cost?
The paper is affordably priced and is in line with the pricing of other eco-papers of similar quality and performance. Once we establish local production in North America, the price of our straw based paper will decrease and will compare favorably with virgin forest papers.

Is Step Forward Paper made by a Canadian company?
Yes! It’s made by Prairie Paper Inc.

Can we carry Step Forward Paper™ in our store?
Sorry. We are working exclusively with Staples in Canada for retail distribution. Please stay on our mailing list and if in the future things change, we will let everyone know.

Can you sell Step Forward Paper™ to other countries outside of the USA & Canada?
We have our hands very full today in Canada and the USA and would consider expansion to other countries in the future if the demand was there for us. Please sign up to our mailing list and when we are ready, we will let everyone know.

Do Computers, Smart Phones and Tablets decrease the need for paper?
Despite the increased use of computers and technology, paper consumption world wide is increasing at alarming rates. The results show that as the population grows and when more technology is used, significantly more paper is required. For more information please see The Paper-Less Myth

Does Step Forward Paper™ look regular paper?
Yes ! Step Forward Paper™ looks the same as regular copy paper. It is white and bright.

Does Step Forward Paper™ work in laser and inkjet printers, fax machines & photocopiers?
Yes, Step Forward Paper™ prints with excellent quality, and copies/prints jam-free!
As with most paper, our paper performs better in laser printing platforms, as no ink is required to adhere or dry. However, Step Forward Paper™ has tested very well on inkjets, including: Canon, HP, Konica, Brother & Xerox. The only printers that have been reported to not be ideal for use with our paper are some of the Kyocera machines, which use a different printing technology. Our paper is currently being tested to look into this.

If you’re using an inkjet printer for printing requiring a lot of ink, it is advisable to use a paper specifically designed for that purpose. In the inkjet platform, Step Forward Paper™ is ideal for every day print & copy needs.

Does Step Forward Paper™ print high quality color photos?
Yes, Step Forward Paper™ prints color photos with excellent quality on laserjet, photocopiers and in some inkjet platforms.
For best quality photo images, it is always advisable to use a paper designed specifically to print high quality photos.

As with most paper, our paper will perform better in laser printing platforms, as no ink is required to adhere or dry. However, Step Forward Paper™ has tested very well on inkjets, including: Canon, HP, Konica, Brother & Xerox.

Why is there 20% tree fibre in Step Forward Paper™?
The tree content in the Step Forward Paper act as a reinforcing fibre for the wheat to give the paper tensile & tear strength, and other performance properties. We are currently performing research trials on alternate fibres to possibly reduce or replace the tree fibre in the future. The long term goal is 100% tree-free.

What about dust count?
Step Forward Paper™ produces a lower dust count than several leading brands.

Do you sell Step Forward Paper™ in any other sizes other than 8.5×11?
Not yet, but we are working on offering different sizes including folio in the near future. Please join the mailing list and we’ll advise when they are ready for sale.

What are the archival qualities of Step Forward Paper™?
Step Forward Paper™ has a low curl value even when printing with inks and we use an acid free alkaline cooking process. Therefore, the propensity to turn yellow are less than wood-based paper.

Why don’t you use hemp fibre in Step Forward Paper™?
We love hemp fibre and have done many research trials on it to make paper over the last 14 years. In the future when we build a factory in Canada, we plan to use some hemp fibre in the fibre mix. Today, we manufacture in India and there is no hemp fibre grown there, so it is not a financially viable fibre for Step Forward Paper™ at this time.

What are the white specks in Step Forward Paper™?
The white specks that you see in the paper are wheat particles. These particles are inherent in tree-free papers, and are intentionally left in, as it adds character to the paper. Our customer testing shows that the majority of people want the particles left in. It is also less expensive and more eco-friendly to keep the specks.

Where is Step Forward Paper™ made?
We currently manufacture in India and hope to build a factory in North America in the very near future. We are manufacturing overseas today only as a step towards our vision of local manufacturing.

Why don’t you make the paper in Canada today?
At the current time, no mill in North America can make agricultural fibre economically, with the same level of environmental integrity and at a

high level of quality. The infrastructure is not in place here in North America at this time.
The vision of Step Forward Paper™ is to build a mill in North America as soon as we can increase sales to a level that will support a local paper mill facility. We ask you and others to join our paper revolution so that we can change that paradigm.

What are the labor practices in the facility where Step Forward Paper™ is produced?
Step Forward Paper is committed to high standards across the board. The facility employs only adult workers. To promote health, the facility is free of smoke and alcohol. And, it’s a vegetarian facility. It offers employees a wage that is 22% higher than the average in the area. The mill meets international Health & Safety standards OHSAS 18001:2007.

How do you ensure high integrity of your operations?
We are committed to high standards with all of our supplier partners. The President of Prairie Paper and our Management team personally visits the site on a regular basis to ensure that all standards are respected. Please see our Supplier Code of Conduct for details at: /supplier-code-of-conduct/.

Who owns Prairie Paper Inc.?
Prairie Paper Inc. is a privately held Corporation which is owned by 3 companies controlled by Jeff Golfman, Woody Harrelson & Clayton Manness.

Is your paper eco friendly ?
A Life Cycle Study (LCS) by Offsetters of Step Forward Paper™ concludes that Step Forward Paper™ is one of the most environmentally sustainable paper types currently available in North America.
Offsetters concluded that “Step Forward Paper™ is the best-performing copy paper type studied, with the lowest overall environmental impact.”

What is the carbon footprint of Step Forward Paper™?
A Life Cycle Study (LCS) by Offsetters of Step Forward Paper™ found that it has a lower carbon footprint than other papers, including 100% recycled. Click here for details: /footprint/

Doesn’t shipping from overseas raise the eco foot print of Step Forward Paper™?
Even with the overseas shipping taken into account, the foot print of Step Forward Paper™ is lower than tree based paper and recycled papers made in North America. Click here for details: /footprint/

What is FSC® (Forest Stewardship Council)?
FSC® is an international organization recognized as the leading standard in responsible forest management. Forests are evaluated to meet FSC’s® strict environmental and social standards. Step Forward Paper™ is FSC® certified. That means the 20% of fibre that is not straw has the least environmental impact possible.

What is Elemental Chlorine Free (ECF)?
ECF is a greener and healthier way to bleach pulp than using chlorine.

What is the difference between Elemental Chlorine Free (ECF) & Chlorine bleaching ?
Regular Chlorine bleaching use chlorine gas (Cl2) to bleach the pulp, Elemental Chlorine Free (ECF) doesn’t use chlorine gas (Cl2) but instead use less toxic chlorine dioxide to bleach the pulp which significantly reduces formation of dioxins than chlorine gas (Cl2) bleaching.

Is Step Forward Paper recyclable in traditional recycling facilities?
Step Forward Paper is recyclable, compostable and biodegradable.

Can we recycle the Step Forward Paper™ ream wrapper?
Yes, the ream wrapper is recyclable. As with all other paper packaging, a thin layer of plastic film is critical to prevent moisture from affecting the quality of the paper. The combination of 90gsm printing paper and the thin layer of 12 micron PET plastic film is easily recycled in today’s modern de-inking and recycling factories where it gets screened out in the process. Please add the Step Forward Paper wrapper into your mixed paper recycled bin.

Is the Step Forward Paper™ straw paper better than recycled?
The performance of Step Forward Paper™ is comparable to all paper types in the copy paper category, including recycled and virgin.

Should people buy Step Forward Paper™ instead of recycled?
Consumers and businesses should support both straw-based papers and recycled papers to reduce our reliance on ancient and endangered forests. We need all of these environmental solutions.

What is Step Forward Paper’s stance on sustainable forestry?
Please note that our Step Forward Paper has 20% tree fiber in it and as such we are supportive of using trees to make paper. It is not our intention to replace trees. In fact, we believe that sustainable forestry is important to continue.
What we are trying to do is curtail command and supplement demand using our agricultural fiber Instead of cutting down more trees to meet the growing world wide demand.

Will the Canadian mill be eco-friendly?
Yes. Our plan is to build the world’s most eco-responsible pulp & paper mill in the world and set a new standard. This will include aiming to be 100% tree-free, chlorine-free, sulphur™free, acid-free, closed loop and as off the grid as possible.

How does the paper support the farmers?
Step Forward Paper™ buys wheat waste from farmers, and only after it is harvested for food, so it provides farmers with and extra diversified income.

Does Step Forward Paper™ use Canadian wheat straw?
We currently use wheat from farmers in India, until a straw mill is built in Canada as the cost to ship Canadian wheat straw from Canada to India is prohibitive.

Does Step Forward Paper™ impact food supply?
No. We use the straw after the farmers harvest the food.

Do you use winter wheat or spring wheat to make Step Forward Paper™?
In India, the farmers rotate their fields between rice and wheat so they get one wheat harvest per year. The wheat is grown in the dry season ( winter ) and the rice in the wet season ( summer monsoon ).

Does your paper use GMO wheat?
No. The Wheat we use is GMO FREE.

When you start to produce the paper in Canada, will you use winter or spring wheat?
Spring wheat is the most common and most plentiful in supply but we can and will use both.

Does Step Forward Paper™ negatively impact food supply & food prices?
No. It may help lower food prices and increase supply. Step Forward Paper™ is made from straw left over after the grain harvest and all other uses, such as animal bedding, working into the soil and maintaining soil integrity, are accounted for. This leftover straw is typically disposed of by burning, or is land-filled. Therefore, Step Forward Paper™ offers farmers a new net revenue stream.

Can we sell you our straw that we grow on our farm?
It is too soon to discuss straw procurement for our Canadian mill as we are still determining where will be the most suitable location in Manitoba, Canada. However, prior to selecting a site, we need to prove market demand for our straw-based Step Forward Paper™ that we are selling at Staples. Please sign up to our mailing list and in the future when we get that far, we will let everyone know the chosen site and how to get involved in straw procurement opportunities.

Does Step Forward Paper cause nutrient loss for the farmers?
No. The farmers till into their fields enough straw to replenish all nutrients required. Then they sell their leftovers to make paper.

Are people with wheat allergies affected by straw paper?
We have had people with wheat & gluten allergies use our paper, and they have no issues with it. Because the wheat grain has been harvest for food and we are working with the left over straw of the plant and because it has been pulped at high temperatures, the paper has fillers, and it has been bleached, the wheat is likely not detectable to the human touch when the paper is dry or wet.

Are people with celiac disease affected by wheat straw paper?
We have not done specific testing for celiac disease and will hopefully be able to conduct these tests one day soon.
We expect that the testing will confirm our science teams untested theory that because we are not working with the actual wheat grain but just the leftover straw of the plant, there will be no detectable levels of gluten in our paper.

We would advise against eating our paper under any circumstances.

Are people with allergies to stubble burning affected by straw paper?
Step Forward Paper™ helps reduce the harmful practice of stubble burning as we provide the farmers with an new source of revenues and a financially viable alternative to burning their left over straw.

Do you plan to introduce other grades of paper made from leftover wheat straw?
Yes. In the future we will introduce other grades of cut sheet paper with varying brightnesses, thickness, sizes and content of wheat.

When will Step Forward Paper™ be available in the USA?
The paper is now available in the USA exclusively at staples.com and Staples Advantage.

When will a mill be built in Canada?
Construction on a new agricultural residue pulp and paper mill is planned to start in 2015/16 in Manitoba, Canada, depending on the demand for Step Forward Paper™.

Where will the mill in Canada be built?
It is too soon to know, as we are still determining where will be the most suitable location in Manitoba, Canada. Wheat straw availability, transportation costs, labor pool and the like will factor into the decision. We can be upfront and say that the Engineering and Science team does believe that the South Western region of Manitoba will be most optimal. However, prior to selecting a site, we need to prove market demand for our straw-based Step Forward Paper™ that we are selling at Staples.

Q. What can I do if my paper is staticky, resulting in the printer grabbing more than one sheet at a time?
A: In dry environments and in the winter months, paper can get staticky. Fanning your paper like a deck of cards before you load the machine will break up the static.

Q: What should I do if I’m not experiencing a high quality print job?
A: Check your printer or copier. They must be well-maintained and it’s best to use current technology for optimal results. The most common cause of poor print quality is a machine that needs servicing.

Q: What types of printers work well with Step Forward Paper?
A: Our testing and customer feedback reveals that Step Forward Paper™ does very well in laser printers, ink jet printers, fax machines and photocopiers.

Q: Are there any printers that are not suitable for Step Forward Paper?
A: The only printers that have been reported to not be ideal for use with our paper are some of the Kyocera machines, which use a different printing technology. Our paper is currently being tested to look into this.

Q: What settings should I configure for optimal printing performance?
Some machines give a higher quality print job in a ” thicker paper ” mode or ” heavy gloss ” mode or ” picture mode ” or ” heavy weight ” to optimize print quality for Step Forward Paper.
If you’re using an inkjet printer for printing requiring a lot of ink or are seeking professional photo image quality, it is advisable to use a paper specifically designed for that purpose.

Q: I am having printing issues with my Konica Minolta printer. Is there anything I can do to improve performance?
A: The following adjustments have been successful on some models of Konica Minolta machines optimize print quality for Step Forward Paper:
Ask your technician to preform the following:
a. Adjust fuser temp from 0 to +5
b. Adjust fuser pressure pressure from factory to 5
c. Adjust max density from 0-1 c-m-y

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